Thanks for stopping by. This space is where customers, partners, and our team meet to ask questions, share knowledge, and shape what comes next. Our community runs on Flarum — a fast, modern discussion platform that keeps conversations clear, friendly, and easy on mobile.

What you can do here

Get help: Ask product questions and receive replies from our team and peers.
Share tips: Post guides, snippets, and real‑world examples.
Request features: Propose ideas and discuss use cases.
Report issues: Describe what you’re seeing; include steps and context so we can reproduce.
Connect: Meet others solving the same problems.

How discussions work (quick tour)

Discussions & posts: Each discussion is a focused thread; reply to keep the context together.
Tags: Use one primary tag for the broad topic and up to five secondary tags for specifics.
Mentions & notifications: Use @username to bring someone in; follow discussions to stay updated.
Search first: Use the search bar before starting something new to reduce duplicates.

Getting started (3 simple steps)

Create your account (or sign in) and set your display name and avatar.
Tune notifications in your profile so you’re notified the way you prefer.
Introduce yourself in Introductions and tell us about yourself.

Tagging guidelines

Pick one primary tag (e.g. BudBud General Discussions or Support).
Add up to five secondary tags for specifics (e.g., API or Billing).
If you’re unsure, choose the closest match. Moderators can retag for clarity.

House rules

Be respectful: Assume good intent; critique ideas, not people.
Stay on topic: Keep each discussion focused so it’s useful later.
No spam or solicitation: Genuine contributions only.
Protect privacy: Don’t post secrets, keys, or personal data.
Report issues: Use the Moderation tag or the in‑thread report option if something needs attention.

Support from BudBud

Our team participates here alongside the community. For account‑specific or sensitive topics, use support@budbud.io. For everything else, open a discussion so answers help everyone.

Privacy & data

We keep only what’s needed for your account and posts. If you’d like us to update or remove your account, contact privacy@budbud.io. We follow applicable Canadian privacy requirements and GDPR requirements.

Users may also self-service export their data from the forum or start an erasure request. Erasure requests are queued up for admins/moderators to process. Any unprocessed requests that are still pending after 30 days will be processed automatically using the configured default method (Deletion or Anonymization).

Tips for great posts

Use the proper primary tag, up to five secondary tags, a clear title: problem and goal (e.g., BudBud Application Discussions/Feedback Please add the following games). "BudBud Application Discussions" is the primary tag, "Feedback" is the secondary tag, and "Please add the following games" is the title.
Include steps to reproduce, expected vs. actual results, and relevant environment details.
Mark answers as the solution when your question is resolved.

Roadmap & feedback

We review community input regularly and integrate it into planning. Feature requests with strong use cases, impact, and clarity get prioritised.

Discord Post Parity

Posts are automatically forwarded to Discord in the channel #forum-posts when a new post is made or when there is an edit to a post.

Welcome aboard

We’re excited to build this with you. Dive in, ask questions, and help us make BudBud better for everyone.